Shipping policy

At 1 OAK DECOR, we want your order to reach you safely and on time. This Shipping Policy explains where we ship, how much shipping costs, and how long delivery typically takes, so you know exactly what to expect when you order from us.

All orders are processed and shipped from our location in Buford, Georgia, USA. Once your order is placed, we prepare it for dispatch as quickly as possible, and the estimated delivery times below begin from the moment your order has been dispatched. Delivery estimates are given in business days, which do not include weekends or public holidays.

For customers in the United States, Standard shipping costs $6.99 and typically arrives within 3 to 5 business days, while Express shipping costs $14.99 and typically arrives within 1 to 2 business days.

For customers in Canada, Standard shipping costs $14.99 and typically arrives within 5 to 10 business days, while Express shipping costs $29.99 and typically arrives within 2 to 3 business days.

For customers in the United Kingdom, Standard shipping costs $18.99 and typically arrives within 7 to 14 business days, while Express shipping costs $39.99 and typically arrives within 3 to 5 business days.

For customers in the rest of the world, Standard shipping costs $24.99 and typically arrives within 10 to 21 business days, while Express shipping costs $54.99 and typically arrives within 5 to 7 business days.

All shipping rates are shown in US dollars and apply equally to all customers ordering to the same destination. Delivery estimates are provided in good faith based on typical transit times, but they are not guaranteed and may be affected by factors outside our control, such as carrier delays, weather, or customs processing on international shipments. Any customs duties, taxes, or import fees that may apply to international orders are determined by the destination country and are the responsibility of the customer.

Once your order has been dispatched, we will send you a confirmation so you can follow your delivery. If you have any questions about your shipment or need help with an address change before dispatch, please contact us as soon as possible and we will do our best to assist.

If your order has not arrived within the estimated timeframe, or if it arrives damaged, please reach out to us and we will work with you to resolve it. Our returns are simple too: we offer free returns and full refunds within 14 days of delivery, with no restocking or hidden fees.

For any questions about shipping or your order, our team is here to help. 1 OAK DECOR — 5153 Bellewood Court, Suite E, Buford, GA 30518, USA. Email: support@oneoakdecor.com. Phone: +1 (770) 555-0142.