Privacy policy

At 1 OAK DECOR, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit oneoakdecor.com or place an order with us.

When you shop with us or interact with our website, we collect information that you provide directly, such as your name, billing and shipping address, email address, phone number, and payment details needed to process and deliver your order. We also automatically collect certain technical information when you browse our site, including your device type, browser, IP address, and the pages you view, which helps us understand how our store is used and how we can improve it.

We use the information we collect to process and fulfil your orders, arrange shipping and delivery, handle returns and refunds, respond to your questions, and keep you updated about the status of your purchases. With your permission, we may also use your email address to send you news, offers, and product updates, and you can unsubscribe from these marketing messages at any time by using the link in any email or by contacting us directly.

To run our store, we share certain information with trusted third parties who perform services on our behalf, such as payment processors who securely handle your transaction, shipping carriers who deliver your order, and the technology providers who host and support our website. These partners are only given the information they need to perform their services, and we do not sell your personal information to anyone.

Our website uses cookies and similar technologies to keep items in your cart, remember your preferences, understand site traffic, and improve your shopping experience. You can control or disable cookies through your browser settings, although some parts of the site may not function properly if cookies are turned off.

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. Payment transactions are handled through secure, encrypted connections, and we retain your information only for as long as necessary to fulfil the purposes described in this policy or to comply with legal, accounting, and reporting obligations.

Depending on where you live, you may have rights over your personal information, including the right to access, correct, update, or request deletion of the data we hold about you, and the right to object to or restrict certain uses. To exercise any of these rights, please contact us using the details below, and we will respond in accordance with applicable law.

Our store and products are intended for adults, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

If you have any questions about this Privacy Policy or how your information is handled, please contact us. 1 OAK DECOR — 5153 Bellewood Court, Suite E, Buford, GA 30518, USA. Email: support@oneoakdecor.com. Phone: +1 (770) 555-0142.